{"id":74,"date":"2023-11-29T11:41:35","date_gmt":"2023-11-29T08:41:35","guid":{"rendered":"https:\/\/magaza.nemtut.com.tr\/?page_id=74"},"modified":"2023-11-29T11:41:36","modified_gmt":"2023-11-29T08:41:36","slug":"mesafeli-satis-sozlesmesi","status":"publish","type":"page","link":"https:\/\/www.nemtut.com.tr\/index.php\/mesafeli-satis-sozlesmesi","title":{"rendered":"Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n

\u00d6N B\u0130LG\u0130LEND\u0130RME FORMU<\/strong><\/p>\n\n\n\n

                                                                                                                          
|SIPARIS_TARIHI|

1.SATICININ;<\/strong><\/p>\n\n\n\n

Unvan                                :<\/strong> EVEREST G\u0130R\u0130\u015e\u0130M M\u00dcH. GIDA \u0130N\u015e. PAZ. SAN. ve T\u0130C. LTD. \u015eT\u0130.<\/strong><\/p>\n\n\n\n

Adres                                 :Ye\u015filova, G\u00fcndo\u011fdu Sk. 67B, 41060 \u0130zmit\/Kocaeli<\/strong><\/p>\n\n\n\n

Telefon                              :+90 545 238 19 40<\/strong><\/strong><\/p>\n\n\n\n

E  Posta                            :<\/strong> info@everestgirisim.com


ALICI B\u0130LG\u0130LER\u0130

Al\u0131c\u0131\u2019n\u0131n Ad\u0131\/Soyad\u0131:<\/strong><\/p>\n\n\n\n

Al\u0131c\u0131\u2019n\u0131n Adresi:<\/strong><\/p>\n\n\n\n

Al\u0131c\u0131\u2019n\u0131n Telefonu:<\/strong><\/p>\n\n\n\n

Al\u0131c\u0131\u2019n\u0131n E-Posta Adresi:<\/strong><\/p>\n\n\n\n

2.KONU;<\/strong><\/p>\n\n\n\n

\u0130\u015fbu \u00d6n Bilgilendirme Formu’nun konusu, Al\u0131c\u0131n\u0131n Sat\u0131c\u0131ya ait …….. adresli internet sitesinden elektronik ortamda sipari\u015fini yapt\u0131\u011f\u0131, a\u015fa\u011f\u0131da nitelikleri ve sat\u0131\u015f fiyat\u0131 belirtilen \u00fcr\u00fcn\/\u00fcr\u00fcnlerin sat\u0131\u015f\u0131 ve teslimi ile ilgili olarak 6502 T\u00fcketicinin Korunmas\u0131 Hakk\u0131ndaki Kanun ve Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmeleri Y\u00f6netmeli\u011fi gere\u011fince bilgilendirilmesidir.

3.<\/strong>S\u00d6ZLE\u015eME KONUSU \u00dcR\u00dcN\u00dcN TEMEL \u00d6ZELL\u0130KLER\u0130;<\/strong><\/p>\n\n\n\n

|URUNLER|<\/strong><\/p>\n\n\n\n

\u00d6DEME \u015eEKL\u0130 ve TESL\u0130MAT

\u00d6deme T\u00fcr\u00fc                      : <\/strong>KRED\u0130 KARTI<\/p>\n\n\n\n

Kargo Firmas\u0131                    : <\/strong>MNG KARGO<\/p>\n\n\n\n

\u0130ade i\u00e7in se\u00e7ilen kargo firmas\u0131  : <\/strong>MNG KARGO<\/p>\n\n\n\n


4.TESL\u0130MAT<\/strong><\/p>\n\n\n\n

4.1. <\/strong>S\u00f6zle\u015fme konusu \u00fcr\u00fcn yasal olarak, 30 (Otuz) g\u00fcnl\u00fck s\u00fcreyi a\u015fmamak ko\u015fulu ile her bir \u00fcr\u00fcn i\u00e7in Al\u0131c\u0131n\u0131n yerle\u015fim yerinin uzakl\u0131\u011f\u0131na ba\u011fl\u0131 olarak Al\u0131c\u0131 veya g\u00f6sterdi\u011fi 3. Bir ki\u015fi ya da kurulu\u015fa teslim edilir. Sat\u0131c\u0131n\u0131n bu y\u00fck\u00fcml\u00fcl\u00fc\u011fe ayk\u0131r\u0131 davran\u0131\u015f\u0131 al\u0131c\u0131ya s\u00f6zle\u015fmeyi hakl\u0131 sebeple feshetme yetkisi verir. S\u00f6zle\u015fmenin bu \u015fekilde feshi halinde ise sat\u0131c\u0131 i\u015fbu s\u00f6zle\u015fmenin akdedilmesi ile al\u0131c\u0131dan tahsil etti\u011fi bir bedel var ise teslim masraflar\u0131 da dahil olmak \u00fczere fesih bildiriminin kendisine ula\u015ft\u0131\u011f\u0131 tarihten itibaren en ge\u00e7 3 i\u015f g\u00fcn\u00fc i\u00e7erisinde t\u00fcketiciye ilgili mevzuat gere\u011fi yasal faizlerinin de eklenmesi suretiyle geri \u00f6demekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n

4.2.<\/strong> S\u00f6zle\u015fme konusu \u00fcr\u00fcn, al\u0131c\u0131dan ba\u015fka s\u00f6zle\u015fme d\u0131\u015f\u0131 \u00fc\u00e7\u00fcnc\u00fc bir ki\u015fi ya da kurulu\u015fa teslim edilecekse s\u00f6zle\u015fme d\u0131\u015f\u0131 bu 3. Ki\u015finin \u00fcr\u00fcn\u00fc teslim almaktan imtina etmesinden sat\u0131c\u0131 sorumlu tutulamaz.<\/p>\n\n\n\n

4.3<\/strong>. S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn tedarik ve teslimat i\u015flemlerinin ba\u015flamas\u0131 i\u00e7in i\u015fbu s\u00f6zle\u015fmenin imza edilmesi ile birlikte \u00f6demenin yap\u0131lmas\u0131 gerekmektedir. S\u00f6zle\u015fme konusu \u00fcr\u00fcn bedelinin \u00f6denmemesi ya da \u00f6dendikten sonra \u00e7e\u015fitli kanallarla iptal edilmesi durumunda sat\u0131c\u0131n\u0131n \u00fcr\u00fcn\u00fc tedarik ve teslim y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc de derhal ortadan kalkacak ve s\u00f6zle\u015fme kendili\u011finden feshedilmi\u015f say\u0131lacakt\u0131r.<\/p>\n\n\n\n

4.4.<\/strong> S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn tedarik ve tesliminin imkans\u0131z hale gelmesi durumunda ilgili husus al\u0131c\u0131ya yaz\u0131l\u0131 olarak bildirilecek olup bu sebeple al\u0131c\u0131n\u0131n s\u00f6zle\u015fmeyi feshetmesi halinde fesih bildiriminin kendisine ula\u015ft\u0131\u011f\u0131 tarihten itibaren sat\u0131c\u0131 bu s\u00f6zle\u015fmenin kurulmas\u0131 i\u00e7in g\u00f6nderim masraflar\u0131 da dahil olmak \u00fczere alm\u0131\u015f oldu\u011fu t\u00fcm bedeli en ge\u00e7 3 i\u015f g\u00fcn\u00fc i\u00e7erisinde al\u0131c\u0131ya iade etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n

4.5.<\/strong>\u00dcr\u00fcn\u00fcn al\u0131c\u0131 ya da g\u00f6sterece\u011fi 3. Bir ki\u015fiye teslimine kadar ge\u00e7en s\u00fcrede \u00fcr\u00fcn\u00fcn sorumlulu\u011fu sat\u0131c\u0131ya aittir. \u015eu kadar ki al\u0131c\u0131, \u00fcr\u00fcn\u00fcn teslimi i\u00e7in sat\u0131c\u0131n\u0131n belirledi\u011fi ta\u015f\u0131y\u0131c\u0131 firmas\u0131ndan ba\u015fka bir firmay\u0131 se\u00e7mek istemesi durumunda, sat\u0131c\u0131 s\u00f6z konusu \u00fcr\u00fcn\u00fc ilgili ta\u015f\u0131y\u0131c\u0131 firmas\u0131na vermekle sorumluluktan kurtulmu\u015f olur. Al\u0131c\u0131n\u0131n kendi belirledi\u011fi ta\u015f\u0131y\u0131c\u0131 firmaya \u00fcr\u00fcn\u00fcn teslim edilmesi ile birlikte \u00fcr\u00fcn\u00fcn sorumlulu\u011fu da art\u0131k al\u0131c\u0131ya ge\u00e7mi\u015f kabul edilir.<\/p>\n\n\n\n

5.CAYMA HAKKI;<\/strong><\/p>\n\n\n\n

6502 Say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmelere ili\u015fkin Y\u00f6netmelik h\u00fck\u00fcmleri uyar\u0131nca;<\/p>\n\n\n\n

5.1.<\/strong> T\u00fcketici; mal sat\u0131\u015f\u0131na ili\u015fkin mesafeli s\u00f6zle\u015fmelerde mal\u0131 teslim ald\u0131\u011f\u0131 tarihten itibaren 14 (Ond\u00f6rt) g\u00fcn i\u00e7erisinde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin s\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir.<\/p>\n\n\n\n

5.2.<\/strong>Cayma bildirimini info@everestgirisim.com<\/strong> <\/strong>adresine yaz\u0131l\u0131 olarak ger\u00e7ekle\u015ftirebilir. Bununla beraber al\u0131c\u0131, s\u00f6zle\u015fmenin kurulmas\u0131 ile \u00fcr\u00fcn\u00fcn teslimine kadar ge\u00e7en s\u00fcre i\u00e7erisinde de ayn\u0131 \u015fartlarla s\u00f6zle\u015fmeden cayma hakk\u0131n\u0131 kullanabilir. Cayma hakk\u0131n\u0131n kullan\u0131ld\u0131\u011f\u0131na dair bildirimin yaz\u0131l\u0131 olmas\u0131 gerekmekte olup bu bildirimin yap\u0131ld\u0131\u011f\u0131n\u0131n ispat\u0131 t\u00fcketiciye aittir.<\/p>\n\n\n\n

5.3.<\/strong>Al\u0131c\u0131\u2019n\u0131n cayma hakk\u0131n\u0131 kullan\u0131lmas\u0131 halinde, 3. ki\u015fiye veya Al\u0131c\u0131ya teslim edilen mal\/hizmete ili\u015fkin fatura aslinin Sat\u0131c\u0131\u2019ya iadesi zorunludur.<\/p>\n\n\n\n

5.4.<\/strong> Cayma hakk\u0131 s\u00fcresinin belirlenmesinde, 6502 Say\u0131l\u0131 yasa ile Mesafeli s\u00f6zle\u015fmelere ili\u015fkin y\u00f6netmelik h\u00fck\u00fcmleri ge\u00e7erlidir. Buna g\u00f6re;<\/p>\n\n\n\n

Tek sipari\u015f konusu olup da ayr\u0131 ayr\u0131 teslim edilen \u00fcr\u00fcnlerde, t\u00fcketicinin veya t\u00fcketici taraf\u0131ndan belirlenen 3. Bir ki\u015finin son mal\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn, birden fazla par\u00e7adan olu\u015fan \u00fcr\u00fcnlerde, t\u00fcketicinin veya t\u00fcketici taraf\u0131ndan belirlenen 3. Bir ki\u015finin son par\u00e7ay\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn esas al\u0131n\u0131r.<\/p>\n\n\n\n

5.5.<\/strong>T\u00fcketicinin cayma hakk\u0131n\u0131 kullanamayaca\u011f\u0131 haller ise \u015f\u00f6yledir;<\/p>\n\n\n\n

T\u00fcketicinin istek veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan \u00fcr\u00fcnler, mal\u0131n tesliminden sonra ambalaj, bant m\u00fch\u00fcr paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f olmas\u0131 halinde maddi ortamda sunulmu\u015f olunan \u00fcr\u00fcnler, abonelik s\u00f6zle\u015fmesi kapsam\u0131nda sa\u011flananlar d\u0131\u015f\u0131nda, gazete ve dergi gibi s\u00fcreli yay\u0131nlardan say\u0131lan \u00fcr\u00fcnlerdir.<\/p>\n\n\n\n

5.6.<\/strong>T\u00fcketicinin Cayma hakk\u0131n\u0131 kullanmas\u0131 ve bu bildirimi sat\u0131c\u0131ya yapmas\u0131 durumunda bu bildirimin kendisine yaz\u0131l\u0131 olarak ula\u015ft\u0131\u011f\u0131 tarihten itibaren sat\u0131c\u0131 3 i\u015f g\u00fcn\u00fc i\u00e7erisinde \u00fcr\u00fcn i\u00e7in al\u0131nan ve masraflar da dahil olmak \u00fczere t\u00fcm bedelleri geri iade etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n

5.7<\/strong>.T\u00fcketicinin cayma s\u00fcresi i\u00e7erisinde \u00fcr\u00fcn\u00fc iade etmesiyle birlikte ancak \u00fcr\u00fcn\u00fcn i\u015fleyi\u015fine, teknik \u00f6zelliklerine ve kullan\u0131m talimatlar\u0131na uygun bir \u015fekilde kulland\u0131\u011f\u0131 taktirde meydana gelen de\u011fi\u015fiklik ve bozulmalardan sorumlu olmayacakt\u0131r. Bununla beraber \u00fcr\u00fcn\u00fcn do\u011fal kullan\u0131m\u0131na ayk\u0131r\u0131, kullanma talimatlar\u0131na uygun davran\u0131lmamas\u0131 sebebiyle \u00fcr\u00fcnde bir hasar ya da herhangi bir kusur meydana gelmi\u015fse sat\u0131c\u0131n\u0131n \u00fcr\u00fcn\u00fc iade ve de\u011fi\u015fim sorumlulu\u011fu bulunmamaktad\u0131r.<\/p>\n\n\n\n

5.8.<\/strong> T\u00fcketici, cayma hakk\u0131n\u0131 kulland\u0131\u011f\u0131n\u0131 sat\u0131c\u0131n\u0131n \u00f6n bilgilendirmede belirtti\u011fi ta\u015f\u0131y\u0131c\u0131 firma arac\u0131l\u0131\u011f\u0131 ile mal\u0131 geri g\u00f6nderir ise iadeye ili\u015fkin herhangi bir masraf \u00f6demek zorunda kalmayacakt\u0131r. Fakat \u00f6n bilgilendirmede belirtilen ta\u015f\u0131y\u0131c\u0131 firmas\u0131n\u0131n haricinde farkl\u0131 bir firma ile g\u00f6nderilmesi durumunda g\u00f6nderim masraflar\u0131 al\u0131c\u0131ya aittir. \u00d6n bilgilendirme formunda iade i\u00e7in ta\u015f\u0131y\u0131c\u0131 firma belirtilmemi\u015fse bu durumda \u00fcr\u00fcn\u00fcn teslimi i\u00e7in hangi ta\u015f\u0131y\u0131c\u0131 firma tercih edilmi\u015fse yine ayn\u0131 ta\u015f\u0131y\u0131c\u0131 firma tercih edilmi\u015f say\u0131l\u0131r.Bununla beraber s\u00f6z konusu ta\u015f\u0131y\u0131c\u0131 firman\u0131n, al\u0131c\u0131n\u0131n bulundu\u011fu yerde \u015fubesinin bulunmamas\u0131 durumunda da al\u0131c\u0131dan herhangi bir masraf talep edilemez.<\/p>\n\n\n\n

5.9.<\/strong>T\u00fcketici, cayma hakk\u0131n\u0131 sat\u0131c\u0131ya y\u00f6neltti\u011fi tarihten itibaren en ge\u00e7 on (10) g\u00fcn i\u00e7erisinde \u00fcr\u00fcn\u00fc sat\u0131c\u0131n\u0131n 1. Maddede belirtilen adresine geri g\u00f6ndermek zorundad\u0131r. Bu s\u00fcre i\u00e7erisinde g\u00f6nderilmeyen \u00fcr\u00fcnler ile bu s\u00fcreden daha sonra g\u00f6nderilen \u00fcr\u00fcnler i\u00e7in al\u0131c\u0131 iade talebinden vazge\u00e7mi\u015f say\u0131lacak ve iade talebi kabul edilmeyecektir. \u015eu kadar ki sat\u0131c\u0131 \u00fcr\u00fcn\u00fc kendisi alaca\u011f\u0131n\u0131 beyan etmi\u015fse bu durumda bu h\u00fck\u00fcm uygulanmaz.<\/p>\n\n\n\n

6.\u015eikayet Ve \u00c7\u00f6z\u00fcm Y\u00f6ntemi;<\/strong><\/p>\n\n\n\n

Al\u0131c\u0131, sat\u0131\u015fa konu mal hakk\u0131ndaki her t\u00fcrl\u00fc \u015fikayetini sat\u0131c\u0131n\u0131n yukar\u0131da belirtilen adresinden sat\u0131c\u0131ya iletebilir. Sat\u0131c\u0131ya ula\u015ft\u0131r\u0131lan \u015fikayetler sat\u0131c\u0131n\u0131n belirledi\u011fi yetkili birimler taraf\u0131ndan incelenecek ve en makul s\u00fcre i\u00e7erisinde al\u0131c\u0131ya geri d\u00f6n\u00fc\u015fte bulunulacakt\u0131r.<\/p>\n\n\n\n

7.Son H\u00fck\u00fcmler<\/strong><\/p>\n\n\n\n

7.1.<\/strong>T\u00fcketici teslim almadan \u00f6nce malin muayenesini yapmal\u0131, ay\u0131pl\u0131 ve hasarl\u0131 mali kargo firmas\u0131 yetkilisinden teslim almamal\u0131d\u0131r. Al\u0131c\u0131 kargodan teslim al\u0131nan \u00fcr\u00fcn\u00fcn sa\u011flam ve hasars\u0131z oldu\u011fu kabul eder.<\/p>\n\n\n\n

7.2<\/strong>.<\/strong>Sat\u0131c\u0131, sipari\u015fine ili\u015fkin bilgilerin eksik, sahte, yanl\u0131\u015f oldu\u011funu saptad\u0131\u011f\u0131 taktirde veya sipari\u015fin iyi niyete ayk\u0131r\u0131 ve\/veya ticari kazan\u00e7 elde etmek amac\u0131yla yap\u0131lm\u0131\u015f oldu\u011funun saptanmas\u0131 veya makul \u015f\u00fcphenin mevcudiyeti halinde al\u0131c\u0131n\u0131n bilgilendirilmesi ko\u015fulu ile sipari\u015fini durdurma veya iptal etme hakk\u0131n\u0131 sakl\u0131 tutar. Sipari\u015f iptal edildi\u011fi taktirde \u00f6demenin iadesi al\u0131c\u0131ya bildirilmek suretiyle ger\u00e7ekle\u015ftirilir.<\/p>\n\n\n\n

7.3.<\/strong>Sat\u0131c\u0131n\u0131n iradesi d\u0131\u015f\u0131nda geli\u015fen, \u00f6nceden \u00f6ng\u00f6r\u00fclemeyen ve sat\u0131c\u0131n\u0131n bor\u00e7lar\u0131n\u0131 yerine getirmesini engelleyici veya geciktirici m\u00fccbir sebep halleri nedeniyle, \u00fcr\u00fcn teslimat\u0131 s\u00fcresi i\u00e7inde ger\u00e7ekle\u015femeyebilir. Bu hallerde sat\u0131c\u0131, al\u0131c\u0131y\u0131 bilgilendirece\u011fini taahh\u00fct eder. Al\u0131c\u0131 bu durumda sipari\u015fin iptal edilmesini, sipari\u015fe konu \u00fcr\u00fcn\u00fcn emsali ile de\u011fi\u015ftirilmesini ve\/veya teslimat\u0131n, s\u00fcresi i\u00e7inde yap\u0131lmas\u0131n\u0131 engelleyen durumun ortadan kalmas\u0131na kadar ertelenmesini sat\u0131c\u0131ndan talep etme hakk\u0131na sahiptir.<\/p>\n\n\n\n

7.4.<\/strong>S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn teslimat\u0131 i\u00e7in sat\u0131\u015f bedelinin ALICI’ n\u0131n tercih etti\u011fi \u00f6deme \u015fekli ile \u00f6denmi\u015f olmas\u0131 \u015fartt\u0131r. Herhangi bir nedenle \u00fcr\u00fcn bedeli \u00f6denmez veya banka kay\u0131tlar\u0131nda iptal edilir ise, SATICI \u00fcr\u00fcn\u00fcn teslimi y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcnden kurtulmu\u015f kabul edilir. Herhangi bir sebeple teslimat\u0131 yap\u0131lan \u00fcr\u00fcn bedelinin Sat\u0131c\u0131ya \u00f6denmemesi halinde Al\u0131c\u0131 bu \u00fcr\u00fcn\u00fc Sat\u0131c\u0131n\u0131n yukar\u0131da belirtilen adresine 3 (\u00fc\u00e7) g\u00fcn i\u00e7erisinde iade etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n

8.YETK\u0130L\u0130 VE G\u00d6REVL\u0130 MAHKEME;<\/strong><\/p>\n\n\n\n

\u0130\u015fbu s\u00f6zle\u015fmenin uygulanmas\u0131ndan do\u011fan her t\u00fcrl\u00fc \u015fikayet ve itirazlar, G\u00fcmr\u00fck ve Ticaret Bakanl\u0131\u011f\u0131\u2019nca her y\u0131l\u0131n Aral\u0131k ay\u0131nda belirlenen parasal de\u011ferler s\u0131n\u0131rlar\u0131na g\u00f6re Al\u0131c\u0131n\u0131n ikametgah\u0131n\u0131n bulundu\u011fu yer veya mal\u0131n sat\u0131n al\u0131nd\u0131\u011f\u0131 yerdeki T\u00fcketici Sorunlar\u0131 Hakem Heyetine yap\u0131l\u0131r. \u015eu kadar ki parasal s\u0131n\u0131r olarak T\u00fcketici Mahkemelerinin g\u00f6revli oldu\u011fu durumda yetkili T\u00fcketici Mahkemelerine ba\u015fvuru yap\u0131l\u0131r.
<\/strong>Al\u0131c\u0131, 6502 Say\u0131l\u0131 Kanun 48. maddesi gere\u011fince \u00f6nbilgileri okuyup bilgi sahibi oldu\u011funu ve elektronik ortamda gerekli taahh\u00fcd\u00fc verdi\u011fini kabul ve taahh\u00fct eder.<\/strong><\/p>\n\n\n\n

Bu s\u00fcre kanun uyar\u0131nca 14 g\u00fcne kadar kararla\u015ft\u0131r\u0131labilmektedir.<\/p>\n\n\n\n

B\u00f6yle bir durumda durumun \u00f6\u011frenildi\u011fi tarihten itibaren 3 g\u00fcn i\u00e7erisinde yaz\u0131l\u0131 olarak Al\u0131c\u0131ya bildirilmesi gerekmektedir.<\/p>\n\n\n\n

\u0130fan\u0131n imkans\u0131zla\u015ft\u0131\u011f\u0131 3 g\u00fcn i\u00e7inde yaz\u0131l\u0131 bildirilmek zorunda; \u00f6demelerin iadesi ise 14 g\u00fcn i\u00e7erisinde yap\u0131labilmektedir.<\/p>\n\n\n\n

T\u00fcm Sat\u0131c\u0131lar bu y\u00f6netmeli\u011fe uygun olarak davranmakla y\u00fck\u00fcml\u00fcd\u00fcr. Cayma halinde t\u00fcm kargo bedelleri ve banka tahsilat masraflar\u0131n\u0131n sat\u0131c\u0131 \u00fczerinde b\u0131rak\u0131lmas\u0131, bu y\u00f6netmeli\u011fin bir neticesidir.<\/p>\n\n\n\n

\u00dccret iadesini kanun 14 g\u00fcn ile s\u0131n\u0131rlam\u0131\u015ft\u0131r. 3 g\u00fcnl\u00fck d\u00fczenleme kanuna uygundur ancak 14 g\u00fcne kadar uzat\u0131lmas\u0131, lehe olacakt\u0131r.<\/p>\n\n\n\n

Bu d\u00fczenleme mevzuata uygundur ve bu y\u00fck\u00fcml\u00fcl\u00fcklerden herhangi birisinin T\u00fcketici \u00fczerinde b\u0131rak\u0131lmas\u0131, mevzuat gere\u011fi m\u00fcmk\u00fcn olmamaktad\u0131r.<\/p>\n\n\n\n

Kanun ve Y\u00f6netmelik, bu d\u00fczenlemeyi zorunlu k\u0131lmaktad\u0131r.<\/p>\n\n\n\n

\u00d6n bilgilendirme formunda iade i\u00e7in bir ta\u015f\u0131y\u0131c\u0131 firma \u00f6ng\u00f6r\u00fclmedi\u011fi taktirde, iade masraf\u0131 talep edilememektedir.  (m.12.3.2)<\/p>\n\n\n\n

\u015eikayetler hakk\u0131nda \u00f6zel bir hat veya \u00e7\u00f6z\u00fcm y\u00f6ntemi olu\u015fturulmas\u0131 halinde bu k\u0131s\u0131mda \u00f6zellikle yer verilmelidir. \u0130nternet sitesi \u00fczerinde \u015fikayetlere ili\u015fkin bir k\u0131s\u0131m olu\u015fturulmas\u0131 d\u00fc\u015f\u00fcn\u00fcld\u00fc\u011f\u00fc taktirde, bu link’e ili\u015fkin bilgilere de yer verilmesi gerekecektir.<\/p>\n\n\n\n

B\u00f6ylesi bir durumda pe\u015fin \u00f6demelerde bedel iadesinin s\u00fcresi ve \u015fartlar\u0131 yaz\u0131lmal\u0131d\u0131r.<\/p>\n\n\n\n


MESAFEL\u0130 SATI\u015e S\u00d6ZLE\u015eMES\u0130
<\/strong><\/p>\n\n\n\n

|SIPARIS_TARIHI|


MADDE 1- TAFARLAR<\/strong><\/p>\n\n\n\n

SATICI<\/strong><\/p>\n\n\n\n

Unvan                                :  EVEREST G\u0130R\u0130\u015e\u0130M M\u00dcH. GIDA \u0130N\u015e. PAZ. SAN. ve T\u0130C. LTD. \u015eT\u0130.<\/strong><\/p>\n\n\n\n

Adres                                 : Ye\u015filova, G\u00fcndo\u011fdu Sk. 67B, 41060 \u0130zmit\/Kocaeli<\/strong><\/p>\n\n\n\n

Telefon                              : +90 545 238 19 40<\/strong><\/p>\n\n\n\n

E  Posta                             : info@everestgirisim.com<\/strong><\/p>\n\n\n\n

ALICI B\u0130LG\u0130LER\u0130<\/strong><\/p>\n\n\n\n

Al\u0131c\u0131\u2019n\u0131n Ad\u0131\/Soyad\u0131:<\/strong><\/p>\n\n\n\n

Al\u0131c\u0131\u2019n\u0131n Adresi:<\/strong><\/p>\n\n\n\n

Al\u0131c\u0131\u2019n\u0131n Telefonu:<\/strong><\/p>\n\n\n\n

Al\u0131c\u0131\u2019n\u0131n E-Posta Adresi:<\/strong><\/p>\n\n\n\n

MADDE 2 – KONU<\/strong><\/p>\n\n\n\n

\u0130\u015fbu Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi\u2019nin (bundan b\u00f6yle yaln\u0131zca s\u00f6zle\u015fme olarak an\u0131lacakt\u0131r.<\/strong>) konusu, Sat\u0131c\u0131\u2019n\u0131n, Al\u0131c\u0131\u2019ya (T\u00fcketici\u2019ye) sat\u0131\u015f\u0131n\u0131 yapt\u0131\u011f\u0131, a\u015fa\u011f\u0131da nitelikleri ve sat\u0131\u015f fiyat\u0131 belirtilen \u00fcr\u00fcn\u00fcn sat\u0131\u015f\u0131 ve teslimi ile ilgili olarak 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun, Mesafeli S\u00f6zle\u015fmelere Dair Y\u00f6netmelik ve ilgili di\u011fer yasal h\u00fck\u00fcmler uyar\u0131nca taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerinin belirlenmesidir.<\/p>\n\n\n\n

MADDE 3 – S\u00d6ZLE\u015eME\u2019N\u0130N KURULMASI<\/strong><\/p>\n\n\n\n

3.1.    Al\u0131c\u0131, s\u00f6zle\u015fmenin tamam\u0131n\u0131 okudu\u011funu anlad\u0131\u011f\u0131n\u0131 ve haklar\u0131n\u0131n ve y\u00fck\u00fcml\u00fcl\u00fcklerinin bilincinde oldu\u011funu kabul beyan ve taahh\u00fct eder.<\/p>\n\n\n\n

3.2.    Sat\u0131c\u0131 ve al\u0131c\u0131, s\u00f6zle\u015fme ile kararla\u015ft\u0131r\u0131lan edimler aras\u0131nda hi\u00e7bir orant\u0131s\u0131zl\u0131k olmad\u0131\u011f\u0131n\u0131, kar\u015f\u0131l\u0131kl\u0131 edimlerin niteli\u011fine uygun oldu\u011funu, s\u00f6zle\u015fme konusuna giren i\u015flemler kapsam\u0131nda herhangi bir tecr\u00fcbesizliklerinin bulunmad\u0131\u011f\u0131n\u0131 kabul ederler.<\/p>\n\n\n\n

3.3.    Al\u0131c\u0131 ve sat\u0131c\u0131 s\u00f6zle\u015fme h\u00fck\u00fcmlerinin haks\u0131z \u015fart olu\u015fturabilecek bir \u00f6zellik ta\u015f\u0131mad\u0131\u011f\u0131n\u0131 menfaatler dengesi bak\u0131m\u0131ndan a\u00e7\u0131k bir haks\u0131zl\u0131k bir orant\u0131s\u0131zl\u0131k olmad\u0131\u011f\u0131n\u0131 kabul ederler.<\/p>\n\n\n\n


MADDE 4 – S\u00d6ZLE\u015eME KONUSU \u00dcR\u00dcN B\u0130LG\u0130LER\u0130 VE BEDEL\u0130<\/strong>|URUNLER|<\/strong><\/p>\n\n\n\n

MADDE 5 – GENEL H\u00dcK\u00dcMLER<\/strong><\/p>\n\n\n\n

5.1.    Al\u0131c\u0131, 4. Maddede belirtilen S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn temel nitelikleri, sat\u0131\u015f bedeli ve \u00f6deme \u015fekli ile teslimata ili\u015fkin t\u00fcm \u00f6n bilgileri okuyup bilgi sahibi oldu\u011funu ve elektronik ortamda gerekli teyidi verdi\u011fini beyan eder.<\/p>\n\n\n\n

5.2.    S\u00f6zle\u015fme konusu \u00fcr\u00fcn yasal olarak, 30 (Otuz) g\u00fcnl\u00fck s\u00fcreyi a\u015fmamak ko\u015fulu ile her bir \u00fcr\u00fcn i\u00e7in Al\u0131c\u0131n\u0131n yerle\u015fim yerinin uzakl\u0131\u011f\u0131na ba\u011fl\u0131 olarak \u00f6n bilgiler i\u00e7inde a\u00e7\u0131klanan s\u00fcre i\u00e7erisinde Al\u0131c\u0131 veya g\u00f6sterdi\u011fi 3. Bir ki\u015fi ya da kurulu\u015fa teslim edilir. Sat\u0131c\u0131n\u0131n bu y\u00fck\u00fcml\u00fcl\u00fc\u011fe ayk\u0131r\u0131 davran\u0131\u015f\u0131 al\u0131c\u0131ya s\u00f6zle\u015fmeyi hakl\u0131 sebeple fesh etme yetkisi verir. S\u00f6zle\u015fmenin bu \u015fekilde feshi halinde ise sat\u0131c\u0131 i\u015fbu s\u00f6zle\u015fmenin akdedilmesi ile al\u0131c\u0131dan tahsil etti\u011fi bir bedel var ise teslim masraflar\u0131 da dahil olmak \u00fczere fesih bildiriminin kendisine ula\u015ft\u0131\u011f\u0131 tarihten itibaren en ge\u00e7 3 i\u015f g\u00fcn\u00fc i\u00e7erisinde t\u00fcketiciye ilgili mevzuat gere\u011fi yasal faizlerinin de eklenmesi suretiyle geri \u00f6demekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n

5.3.    S\u00f6zle\u015fme konusu \u00fcr\u00fcn, al\u0131c\u0131dan ba\u015fka s\u00f6zle\u015fme d\u0131\u015f\u0131 \u00fc\u00e7\u00fcnc\u00fc bir ki\u015fi ya da kurulu\u015fa teslim edilecekse s\u00f6zle\u015fme d\u0131\u015f\u0131 bu 3. Ki\u015finin \u00fcr\u00fcn\u00fc teslim almaktan imtina etmesinden sat\u0131c\u0131 sorumlu tutulamaz.<\/p>\n\n\n\n

5.4.    S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn tedarik ve teslimat i\u015flemlerinin ba\u015flamas\u0131 i\u00e7in i\u015fbu s\u00f6zle\u015fmenin imza edilmesi ile birlikte \u00f6demenin yap\u0131lmas\u0131 gerekmektedir. S\u00f6zle\u015fme konusu \u00fcr\u00fcn bedelinin \u00f6denmemesi ya da \u00f6dendikten sonra \u00e7e\u015fitli kanallarla iptal edilmesi durumunda sat\u0131c\u0131n\u0131n \u00fcr\u00fcn\u00fc tedarik ve teslim y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc de derhal ortadan kalkacak ve s\u00f6zle\u015fme kendili\u011finden fesh edilmi\u015f say\u0131lacakt\u0131r.<\/p>\n\n\n\n

5.5.    S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn tedarik ve tesliminin imkans\u0131z hale gelmesi durumunda ilgili husus al\u0131c\u0131ya bildirilecek olup bu sebeple al\u0131c\u0131n\u0131n s\u00f6zle\u015fmeyi fesh etmesi halinde fesih bildiriminin kendisine ula\u015ft\u0131\u011f\u0131 tarihten itibaren sat\u0131c\u0131 bu s\u00f6zle\u015fmenin kurulmas\u0131 i\u00e7in g\u00f6nderim masraflar\u0131 da dahil olmak \u00fczere alm\u0131\u015f oldu\u011fu t\u00fcm bedeli en ge\u00e7 3 i\u015f g\u00fcn\u00fc i\u00e7erisinde al\u0131c\u0131ya iade etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n

5.6.    \u00dcr\u00fcn\u00fcn al\u0131c\u0131 ya da g\u00f6sterece\u011fi 3. Bir ki\u015fiye teslimine kadar ge\u00e7en s\u00fcrede \u00fcr\u00fcn\u00fcn sorumlulu\u011fu sat\u0131c\u0131ya aittir. \u015eu kadar ki al\u0131c\u0131, \u00fcr\u00fcn\u00fcn teslimi i\u00e7in sat\u0131c\u0131n\u0131n belirledi\u011fi ta\u015f\u0131y\u0131c\u0131 firmas\u0131ndan ba\u015fka bir firmay\u0131 se\u00e7mek istemesi durumunda, sat\u0131c\u0131 s\u00f6z konusu \u00fcr\u00fcn\u00fc ilgili ta\u015f\u0131y\u0131c\u0131 firmas\u0131na vermekle sorumluluktan kurtulmu\u015f olur. Al\u0131c\u0131n\u0131n kendi belirledi\u011fi ta\u015f\u0131y\u0131c\u0131 firmaya \u00fcr\u00fcn\u00fcn teslim edilmesi ile birlikte \u00fcr\u00fcn\u00fcn sorumlulu\u011fu da art\u0131k al\u0131c\u0131ya ge\u00e7mi\u015f kabul edilir.<\/p>\n\n\n\n

5.7.    Sat\u0131c\u0131 taraf\u0131ndan i\u015fbu s\u00f6zle\u015fmeye konu \u00fcr\u00fcn\u00fcn sat\u0131\u015f\u0131, nihai t\u00fcketiciye y\u00f6neliktir. Sat\u0131c\u0131; al\u0131c\u0131n\u0131n \u00fcr\u00fcn\u00fc yeniden sat\u0131\u015f amac\u0131 ile ald\u0131\u011f\u0131ndan \u015f\u00fcphe etmesi ya da bunun b\u00f6yle oldu\u011funu g\u00f6steren emarelerin belirmesi durumunda s\u00f6zle\u015fmeyi tek tarafl\u0131 ve hakl\u0131 sebeple feshedebilir.<\/p>\n\n\n\n

5.8.    Al\u0131c\u0131, internet \u00fczerinden alm\u0131\u015f oldu\u011fu \u00fcr\u00fcn\u00fcn iade ya da de\u011fi\u015fimini sat\u0131c\u0131n\u0131n markas\u0131n\u0131n bulundu\u011fu ma\u011fazalardan yapamayaca\u011f\u0131n\u0131 kabul beyan ve taahh\u00fct eder.<\/p>\n\n\n\n

MADDE 6- CAYMA HAKKI<\/strong><\/p>\n\n\n\n

6502 Say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmelere ili\u015fkin Y\u00f6netmelik h\u00fck\u00fcmleri uyar\u0131nca;<\/p>\n\n\n\n

6.1.<\/strong> T\u00fcketici; mal sat\u0131\u015f\u0131na ili\u015fkin mesafeli s\u00f6zle\u015fmelerde mal\u0131 teslim ald\u0131\u011f\u0131 tarihten itibaren 14 (Ond\u00f6rt) g\u00fcn i\u00e7erisinde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin s\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir.<\/p>\n\n\n\n

6.2.<\/strong>Cayma bildirimini info@everestgirisim.com<\/strong>  adresine yaz\u0131l\u0131 olarak ger\u00e7ekle\u015ftirebilir. Bununla beraber al\u0131c\u0131, s\u00f6zle\u015fmenin kurulmas\u0131 ile \u00fcr\u00fcn\u00fcn teslimine kadar ge\u00e7en s\u00fcre i\u00e7erisinde de ayn\u0131 \u015fartlarla s\u00f6zle\u015fmeden cayma hakk\u0131n\u0131 kullanabilir. Cayma hakk\u0131n\u0131n kullan\u0131ld\u0131\u011f\u0131na dair bildirimin yaz\u0131l\u0131 olmas\u0131 gerekmekte olup bu bildirimin yap\u0131ld\u0131\u011f\u0131n\u0131n ispat\u0131 t\u00fcketiciye aittir.<\/p>\n\n\n\n

6.3.<\/strong> Al\u0131c\u0131\u2019n\u0131n cayma hakk\u0131n\u0131 kullan\u0131lmas\u0131 halinde, 3. ki\u015fiye veya Al\u0131c\u0131ya teslim edilen mal\/hizmete ili\u015fkin fatura aslinin Sat\u0131c\u0131\u2019ya iadesi zorunlu olup,faturan\u0131n\u00fcr\u00fcnle birlikte SATICI\u2019n\u0131n 1. Maddede belirtilen adresine g\u00f6nderilmemesi durumunda ALICI\u2019ya KDV ve varsa di\u011fer yasal y\u00fck\u00fcml\u00fcl\u00fckler iade edilemez. Al\u0131c\u0131, bu hakk\u0131ndan yararlanarak iade edece\u011fi \u00fcr\u00fcn ile beraber faturan\u0131n \u00fczerine de “iade faturas\u0131d\u0131r” ibaresi yazarak imzalanacakt\u0131r.<\/p>\n\n\n\n

6.4.<\/strong> Cayma hakk\u0131 s\u00fcresinin belirlenmesinde, 6502 Say\u0131l\u0131 yasa ile Mesafeli s\u00f6zle\u015fmelere ili\u015fkin y\u00f6netmelik h\u00fck\u00fcmleri ge\u00e7erlidir. Buna g\u00f6re; Tek sipari\u015f konusu olup da ayr\u0131 ayr\u0131 teslim edilen \u00fcr\u00fcnlerde, t\u00fcketicinin veya t\u00fcketici taraf\u0131ndan belirlenen 3. Bir ki\u015finin son mal\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn, birden fazla par\u00e7adan olu\u015fan \u00fcr\u00fcnlerde, t\u00fcketicinin veya t\u00fcketici taraf\u0131ndan belirlenen 3. Bir ki\u015finin son par\u00e7ay\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn esas al\u0131n\u0131r.<\/p>\n\n\n\n

6.5.<\/strong> T\u00fcketicinin cayma hakk\u0131n\u0131 kullanamayaca\u011f\u0131 haller ise \u015f\u00f6yledir;<\/p>\n\n\n\n

T\u00fcketicinin istek veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan \u00fcr\u00fcnler, mal\u0131n tesliminden sonra ambalaj, bant m\u00fch\u00fcr paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f olmas\u0131 halinde maddi ortamda sunulmu\u015f olunan \u00fcr\u00fcnler,abonelik s\u00f6zle\u015fmesi kapsam\u0131nda sa\u011flananlar d\u0131\u015f\u0131nda, gazete ve dergi gibi s\u00fcreli yay\u0131nlardan say\u0131lan \u00fcr\u00fcnler.<\/p>\n\n\n\n

6.6.<\/strong> T\u00fcketicinin Cayma hakk\u0131n\u0131 kullanmas\u0131 ve bu bildirimi sat\u0131c\u0131ya yapmas\u0131 durumunda bu bildirimin kendisine yaz\u0131l\u0131 olarak ula\u015ft\u0131\u011f\u0131 tarihten itibaren sat\u0131c\u0131 3 i\u015f g\u00fcn\u00fc i\u00e7erisinde \u00fcr\u00fcn i\u00e7in al\u0131nan ve masraflar da dahil olmak \u00fczere t\u00fcm bedelleri geri iade etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n

6.7.<\/strong>T\u00fcketicinin cayma s\u00fcresi i\u00e7erisinde \u00fcr\u00fcn\u00fc iade etmesiyle birlikte ancak \u00fcr\u00fcn\u00fcn i\u015fleyi\u015fine, teknik \u00f6zelliklerine ve kullan\u0131m talimatlar\u0131na uygun bir \u015fekilde kulland\u0131\u011f\u0131 taktirde meydana gelen de\u011fi\u015fiklik ve bozulmalardan sorumlu olmayacakt\u0131r. Bununla beraber \u00fcr\u00fcn\u00fcn do\u011fal kullan\u0131m\u0131na ayk\u0131r\u0131, kullanma talimatlar\u0131na uygun davran\u0131lmamas\u0131 sebebiyle \u00fcr\u00fcnde bir hasar ya da herhangi bir kusur meydana gelmi\u015fse sat\u0131c\u0131n\u0131n \u00fcr\u00fcn\u00fc iade ve de\u011fi\u015fim sorumlulu\u011fu bulunmamaktad\u0131r.<\/p>\n\n\n\n

6.8.<\/strong> T\u00fcketici, cayma hakk\u0131n\u0131 kulland\u0131\u011f\u0131n\u0131 sat\u0131c\u0131n\u0131n \u00f6n bilgilendirmede belirtti\u011fi ta\u015f\u0131y\u0131c\u0131 firma arac\u0131l\u0131\u011f\u0131 ile mal\u0131 geri g\u00f6nderir ise iadeye ili\u015fkin herhangi bir masraf \u00f6demek zorunda kalmayacakt\u0131r. Fakat \u00f6n bilgilendirmede belirtilen ta\u015f\u0131y\u0131c\u0131 firmas\u0131n\u0131n haricinde farkl\u0131 bir firma ile g\u00f6nderilmesi durumunda g\u00f6nderim masraflar\u0131 al\u0131c\u0131ya aittir. \u00d6n bilgilendirme formunda iade i\u00e7in ta\u015f\u0131y\u0131c\u0131 firma belirtilmemi\u015fse bu durumda \u00fcr\u00fcn\u00fcn teslimi i\u00e7in hangi ta\u015f\u0131y\u0131c\u0131 firma tercih edilmi\u015fse yine ayn\u0131 ta\u015f\u0131y\u0131c\u0131 firma tercih edilmi\u015f say\u0131l\u0131r. Bununla beraber s\u00f6z konusu ta\u015f\u0131y\u0131c\u0131 firman\u0131n, al\u0131c\u0131n\u0131n bulundu\u011fu yerde \u015fubesinin bulunmamas\u0131 durumunda da al\u0131c\u0131dan herhangi bir masraf talep edilemez.<\/p>\n\n\n\n

6.9.<\/strong>T\u00fcketici, cayma hakk\u0131n\u0131 sat\u0131c\u0131ya y\u00f6neltti\u011fi tarihten itibaren en ge\u00e7 on (10) g\u00fcn i\u00e7erisinde \u00fcr\u00fcn\u00fc sat\u0131c\u0131ya geri g\u00f6ndermek zorundad\u0131r. Bu s\u00fcre i\u00e7erisinde g\u00f6nderilmeyen \u00fcr\u00fcnler ile bu s\u00fcreden daha sonra g\u00f6nderilen \u00fcr\u00fcnler i\u00e7in al\u0131c\u0131 iade talebinden vazge\u00e7mi\u015f say\u0131lacak ve iade talebi kabul edilmeyecektir. \u015eu kadar ki sat\u0131c\u0131 \u00fcr\u00fcn\u00fc kendisi alaca\u011f\u0131n\u0131 beyan etmi\u015fse bu durumda bu h\u00fck\u00fcm uygulanmaz.<\/p>\n\n\n\n

7.Ay\u0131pl\u0131 Mal<\/strong><\/p>\n\n\n\n

7.1.<\/strong> Ay\u0131pl\u0131 mal; t\u00fcketiciye teslimi an\u0131nda, taraflarca kararla\u015ft\u0131r\u0131lm\u0131\u015f olan \u00f6rnek ya da modele uygun olmamas\u0131 ya da objektif olarak sahip olmas\u0131 gereken \u00f6zellikleri ta\u015f\u0131mamas\u0131 nedeniyle s\u00f6zle\u015fmeye ayk\u0131r\u0131 olan mald\u0131r. Ambalaj\u0131nda, etiketinde, tan\u0131tma ve kullanma k\u0131lavuzunda, internet portal\u0131nda ya da reklam ve ilanlar\u0131nda yer alan \u00f6zelliklerinden bir veya birden fazlas\u0131n\u0131 ta\u015f\u0131mayan; sat\u0131c\u0131 taraf\u0131ndan bildirilen veya teknik d\u00fczenlemesinde tespit edilen niteli\u011fe ayk\u0131r\u0131 olan; muadili olan mallar\u0131n kullan\u0131m amac\u0131n\u0131 kar\u015f\u0131lamayan, t\u00fcketicinin makul olarak bekledi\u011fi faydalar\u0131 azaltan veya ortadan kald\u0131ran maddi, hukuki veya ekonomik eksiklikler i\u00e7eren mallar da ay\u0131pl\u0131 olarak kabul edilir.<\/p>\n\n\n\n

7.2.<\/strong>T\u00fcketici bu durumda, bedel iadesini de i\u00e7eren s\u00f6zle\u015fmeden d\u00f6nme, mal\u0131n ay\u0131ps\u0131z misliyle de\u011fi\u015ftirilmesi veya ay\u0131p oran\u0131nda bedel indirimi ya da \u00fccretsiz onar\u0131m isteme haklar\u0131na sahiptir. Sat\u0131c\u0131, t\u00fcketicinin tercih etti\u011fi bu talebi yerine getirmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n

7.3.<\/strong>T\u00fcketicinin, s\u00f6zle\u015fmenin kuruldu\u011fu tarihte ay\u0131ptan haberdar oldu\u011fu veya haberdar olmas\u0131n\u0131n kendisinden beklendi\u011fi h\u00e2llerde, s\u00f6zle\u015fmeye ayk\u0131r\u0131l\u0131k s\u00f6z konusu olmaz. Bunlar\u0131n d\u0131\u015f\u0131ndaki ay\u0131plara kar\u015f\u0131 t\u00fcketicinin se\u00e7imlik haklar\u0131 sakl\u0131d\u0131r.<\/p>\n\n\n\n

8. Son H\u00fck\u00fcmler<\/strong><\/p>\n\n\n\n

8.1.<\/strong>ALICI, (\u2026) internet sitesinde S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn temel nitelikleri, t\u00fcm vergiler dahil sat\u0131\u015f fiyat\u0131 ve \u00f6deme \u015fekli ile teslimata ve bunun masraflar\u0131n\u0131n (\u2026) taraf\u0131ndan kar\u015f\u0131lanaca\u011f\u0131na, teslimat\u0131n ger\u00e7ekle\u015ftirilece\u011fi s\u00fcreye ve SATICI\u2019n\u0131n tam ticari unvan\u0131, a\u00e7\u0131k adresi ve ileti\u015fim bilgilerine ili\u015fkin \u00f6n bilgileri okuyup do\u011fru ve eksiksiz bilgi sahibi oldu\u011funu ve elektronik ortamda gerekli teyidi verdi\u011fini beyan eder. (\u2026) \u0130nternet Sitesinde yer alan \u00f6n bilgilendirme formu ve sat\u0131\u015fa ili\u015fkin fatura i\u015fbu S\u00f6zle\u015fmenin eki ve ayr\u0131lmaz par\u00e7alar\u0131d\u0131r.<\/p>\n\n\n\n

8.2.<\/strong> Taraf\u0131n\u0131zla yap\u0131lan mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi, s\u00f6zle\u015fme kuruldu\u011fu tarihten itibaren 3 (\u00fc\u00e7) y\u0131l boyunca Sat\u0131c\u0131 taraf\u0131ndan elektronik ortamda saklanacakt\u0131r. \u0130\u015fbu s\u00f6zle\u015fme kurulduktan sonra s\u00f6zle\u015fme metni taraf\u0131n\u0131za ait elektronik postaya g\u00f6nderilecektir.<\/p>\n\n\n\n

8.3.<\/strong>SATICI, S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn sa\u011flam, eksiksiz, sipari\u015fte belirtilen niteliklere uygun ve varsa garanti belgeleri ve kullan\u0131m k\u0131lavuzlar\u0131 ile teslim edilmesinden sorumludur.<\/p>\n\n\n\n

8.4.<\/strong>ALICI\u2019n\u0131n edimlerini yerine getirmede temerr\u00fcde d\u00fc\u015fmesi halinde, ALICI, gecikmeli ifas\u0131ndan dolay\u0131 olu\u015fan temerr\u00fcd\u00fcn SATICI\u2019n\u0131n kusurundan kaynakland\u0131\u011f\u0131 haller hari\u00e7 olmak \u00fczere SATICI\u2019n\u0131n olu\u015fan her t\u00fcrl\u00fc zarar\u0131n\u0131 \u00f6demeyi kabul, beyan ve taahh\u00fct eder.<\/p>\n\n\n\n

8.5.<\/strong>Sat\u0131c\u0131, sipari\u015fine ili\u015fkin bilgilerin eksik, sahte, yanl\u0131\u015f oldu\u011funu saptad\u0131\u011f\u0131 taktirde veya sipari\u015fin iyiniyete ayk\u0131r\u0131 ve\/veya ticari kazan\u00e7 elde etmek amac\u0131yla yap\u0131lm\u0131\u015f oldu\u011funun saptanmas\u0131 veya makul \u015f\u00fcphenin mevcudiyeti halinde al\u0131c\u0131n\u0131n bilgilendirilmesi ko\u015fulu ile sipari\u015fini durdurma veya iptal etme hakk\u0131n\u0131 sakl\u0131 tutar. Sipari\u015f iptal edildi\u011fi taktirde \u00f6demenin iadesi al\u0131c\u0131ya bildirilmek suretiyle ger\u00e7ekle\u015ftirilir.<\/p>\n\n\n\n

8.6.<\/strong>Sat\u0131c\u0131n\u0131n iradesi d\u0131\u015f\u0131nda geli\u015fen, \u00f6nceden \u00f6ng\u00f6r\u00fclemeyen ve sat\u0131c\u0131n\u0131n bor\u00e7lar\u0131n\u0131 yerine getirmesini engelleyici veya geciktirici m\u00fccbir sebep halleri nedeniyle, \u00fcr\u00fcn teslimat\u0131 s\u00fcresi i\u00e7inde ger\u00e7ekle\u015femeyebilir. Bu hallerde sat\u0131c\u0131, al\u0131c\u0131y\u0131 bilgilendirece\u011fini taahh\u00fct eder. Al\u0131c\u0131 bu durumda sipari\u015fin iptal edilmesini, sipari\u015fe konu \u00fcr\u00fcn\u00fcn emsali ile de\u011fi\u015ftirilmesini ve\/veya teslimat\u0131n, s\u00fcresi i\u00e7inde yap\u0131lmas\u0131n\u0131 engelleyen durumun ortadan kalmas\u0131na kadar ertelenmesini sat\u0131c\u0131ndan talep etme hakk\u0131na sahiptir.<\/p>\n\n\n\n

8.7.<\/strong> S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn teslimat\u0131 i\u00e7in  sat\u0131\u015f bedelinin ALICI’n\u0131n tercih etti\u011fi \u00f6deme \u015fekli ile \u00f6denmi\u015f olmas\u0131 \u015fartt\u0131r. Herhangi bir nedenle \u00fcr\u00fcn bedeli \u00f6denmez veya banka kay\u0131tlar\u0131nda iptal edilir ise, SATICI \u00fcr\u00fcn\u00fcn teslimi y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcnden kurtulmu\u015f kabul edilir. Herhangi bir sebeple teslimat\u0131 yap\u0131lan \u00fcr\u00fcn bedelinin Sat\u0131c\u0131ya \u00f6denmemesi halinde Al\u0131c\u0131 bu \u00fcr\u00fcn\u00fc Sat\u0131c\u0131n\u0131n yukar\u0131da belirtilen adresine 3 (\u00fc\u00e7)  g\u00fcn i\u00e7erisinde iade etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n


9.YETK\u0130L\u0130 VE G\u00d6REVL\u0130 MAHKEME;<\/strong>\u0130\u015fbu s\u00f6zle\u015fmenin uygulanmas\u0131ndan do\u011fan her t\u00fcrl\u00fc \u015fikayet ve itirazlar, G\u00fcmr\u00fck ve Ticaret Bakanl\u0131\u011f\u0131\u2019nca her y\u0131l\u0131n Aral\u0131k ay\u0131nda belirlenen parasal de\u011ferler s\u0131n\u0131rlar\u0131na g\u00f6re Al\u0131c\u0131n\u0131n ikametgah\u0131n\u0131n bulundu\u011fu yer veya mal\u0131n sat\u0131n al\u0131nd\u0131\u011f\u0131 yerdeki T\u00fcketici Sorunlar\u0131 Hakem Heyetine yap\u0131l\u0131r. \u015eu kadar ki parasal s\u0131n\u0131r olarak T\u00fcketici Mahkemelerinin g\u00f6revli oldu\u011fu durumda yetkili T\u00fcketici Mahkemelerine ba\u015fvuru yap\u0131l\u0131r.<\/p>\n\n\n\n

T\u00fcm Sat\u0131c\u0131lar bu y\u00f6netmeli\u011fe uygun olarak davranmakla y\u00fck\u00fcml\u00fcd\u00fcr. Cayma halinde t\u00fcm kargo bedelleri ve banka tahsilat masraflar\u0131n\u0131n sat\u0131c\u0131 \u00fczerinde b\u0131rak\u0131lmas\u0131, bu y\u00f6netmeli\u011fin bir neticesidir.<\/p>\n\n\n\n

\u00dccret iadesini kanun 14 g\u00fcn ile s\u0131n\u0131rlam\u0131\u015ft\u0131r. 3 g\u00fcnl\u00fck d\u00fczenleme kanuna uygundur ancak 14 g\u00fcne kadar uzat\u0131lmas\u0131, lehe olacakt\u0131r.<\/p>\n\n\n\n

Bu d\u00fczenleme mevzuata uygundur ve bu y\u00fck\u00fcml\u00fcl\u00fcklerden herhangi birisinin T\u00fcketici \u00fczerinde b\u0131rak\u0131lmas\u0131, mevzuat gere\u011fi m\u00fcmk\u00fcn olmamaktad\u0131r.<\/p>\n\n\n\n

Kanun ve Y\u00f6netmelik, bu d\u00fczenlemeyi zorunlu k\u0131lmaktad\u0131r.<\/p>\n\n\n\n

\u00d6n bilgilendirme formunda iade i\u00e7in bir ta\u015f\u0131y\u0131c\u0131 firma \u00f6ng\u00f6r\u00fclmedi\u011fi taktirde, iade masraf\u0131 talep edilememektedir.<\/p>\n\n\n\n

B\u00f6ylesi bir durumda pe\u015fin \u00f6demelerde bedel iadesinin makul s\u00fcresi ve \u015fartlar\u0131 yaz\u0131lmal\u0131d\u0131r.
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